Terms & Conditions, Waiver Policy and Refund Policy

This Site is owned and operated by Camilla Campbell Yoga.

Camilla Campbell Yoga is the trading name of Camilla Campbell Ltd.

Registered in England 07348542

These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the services provided by Camilla Campbell Yoga on the site and in our studio.

Please read these terms and conditions carefully. Your use of the Site, the purchase of any Products or Services on this Site or in a studio will be subject to these terms and conditions. And you now hereby agree to our terms and conditions.

 

Terms & Conditions
Classes are always subject to availability but at Camilla Campbell Yoga we will always do our best to accommodate you in your chosen class.

All classes must be prepaid and all clients agree to our 24hr notice policy when cancelling and/or rescheduling. So if you're booked into a class, but miss it or cancel with less than 24 hours' notice, you will be charged for it.

Out of consideration for the trainer and other members, and also for your own safety (the warm-up is an important aspect of each class) please be aware that if you are more than 5 minutes late for a class, you may not be able to train.

 

Bookings are made through the reception or online;

  • Call 01932 988 577 (if it is out of reception hours please leave a message and we will get back to you within 24hrs) or visit www.camillacampbellyoga.com and register to book your class
  • Visit the studio at 22B High Street, Cobham, Surrey, KT11 3EB
  • email info@camillacampbellyoga.com

Instructors and classes are subject to change.

10-class passes are valid for 90 days from the day of booking.

 

Important Liability Statement
The information available on or through this Site, and the Services supplied via or in connection with this Site or at the Camilla Campbell Yoga studio do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor.

It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this web site (and provided by us to you as part of any Services or Products) is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this web site or provided through any Service supplied by us to you.

You, your legal representatives and your heirs release waive, discharge and covenant, not to sue Camilla Campbell Yoga and its instructors for any injury or death caused by their negligence or other acts.

 

Warranties
Camilla Campbell Yoga warrants that the Products and Services will be supplied with reasonable skill and care.

 

Statutory Rights and Refunds and Cancellation
Courses are sold in blocks of 5,6, 10, monthly or such other combinations as Camilla Campbell Yoga may introduce from time to time. The Client shall not transfer sessions to any other person or permit them to be used by anyone other than the Client. Any assignment, transfer or disposal of courses is at the sole discretion of the Master Trainer and may only be permitted in exceptional circumstances. Class fees are non refundable.

Class fees may be increased by Camilla Campbell Yoga at any time. The Proprietor shall give the Clients not less than 14 days notice prior to any such increases.

Any booked sessions must be cancelled within 24 hours, in person or by telephone. In any other case, the session will be charged and deducted from the remainder of the Client’s course. When you are purchasing a class you are paying for a class and not an instructor. Instructors are subject to change without notice.

The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer. Refunds in relation to Products or Services may only be credited to the credit or debit card originally used to make the purchase. An administration fee of £10.00 is applicable.

 

Definitions
In these terms and conditions, the following definitions apply: “Services” means any information and services ordered and/or provided by Camilla Campbell Yoga through or via the Site or our studios and all services offered as part of any course or workshop.

Any electronic information supplied to you by Camilla Campbell Yoga will constitute part of "Service" not a Product and cancellation rights will apply accordingly. “Products" means any products offered for sale on the Site or in a Camilla Campbell Yoga studio. “Site” means the web site at the URL www.camillacampbellyoga.com or replacement site(s) from time to time. Use of this Site Generally “Camilla Campbell Yoga” is the trading name of Camilla Campbell Ltd. As such all reference to Camilla Campbell Yoga includes Camilla Campbell Ltd.

 

Site Usage and Intellectual Property Rights
You may use the Site for personal and lawful use and in accordance with these terms and you are not allowed to copy or use any material from the Site for any commercial purpose.

The intellectual property rights in all contents of the Site and supplied as part of the Products or Services, and in the Camilla Campbell Yoga brands trade marks and logos ("Materials") are owned by Camilla Campbell Yoga. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any Materials, or remove or change anything on the Site, include or create links to or from the Site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies thereof. "Camilla Campbell Yoga" is a registered trade mark or application for a registered trade marks owned by Camilla Campbell Yoga. You must not use the Camilla Campbell Yoga brand, logos or marks without written licence.

You must not use the Site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this Site or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the Site or any other web site or damage or destroy the reputation of Camilla Campbell Yoga.

Camilla Campbell Yoga accepts no obligation to monitor the use of the Site. However, Camilla Campbell Yoga reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. Camilla Campbell Yoga will also in its absolute discretion fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security. You should refresh your browser each time you visit the Site to ensure that you download the most up to date version of the Site as we may change the site from time to time.

 

Your Personal Information
Usage of your personal information is governed by the Camilla Campbell Yoga privacy policy, which forms part of these Terms and Conditions.

 

Liability
You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this Site and the Service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, Camilla Campbell Yoga does not enter into conditions, warranties or other terms in relation to the Site or the Products or the Services (including any implied term relating to quality, fitness for a particular purpose) or any guaranteed or predicted result.

The Site may include links to external sites and co-branded pages. Camilla Campbell Yoga has included links to these sites and co-branded pages to provide you with access to information and services that you may find useful or interesting, However, Camilla Campbell Yoga is not responsible for the content of these site and pages or for anything provided by them.

Subject to the important liability statement, Camilla Campbell Yoga is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.

 

Suspension and termination of Service
Camilla Campbell Yoga may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or any Sites or pages linked to it will be not necessarily be uninterrupted or error free.

Camilla Campbell Yoga may terminate the Service immediately in the event you breach any of these terms and conditions or do not pay any sums due to Camilla Campbell Yoga (including if the credit/debit card you use is not valid or does not work for another reason).

 

Contract Information
No contract will exist in relation to the Services or Products until we have confirmed to you by email the particulars of your order, the value of your order and the Products or Services (as applicable) you have purchased.

 

Pricing
Information displayed on the Site or in our studio as to pricing and availability is subject to change by Camilla Campbell Yoga without notice. Private sessions need to be cancelled 24 hours before the appointment or the full cost of the private class will be charged. Please cancel the appointment by calling the studio.

 

General
Camilla Campbell Yoga may change these terms and conditions from time to time. By browsing the Site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the Site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts.

 

Enquiries or Complaints
If you have any enquiries or complaints email info@camillacampbellyoga.com

 

Testimonials

  • “I love your yoga centre and it has changed something in me that needed changing and got me on the right path, so thanks for opening.”
    H. Thursfield

  • “I love your studio - it has a lovely feel to it! I really enjoy the detox yoga and am very keen to try the yoga for those who do sports, I hear it is very good”
    P. Trimborn


  • “I have enjoyed your yoga studio so much I have signed up for the teacher training course.”
    C. McDermott

  • “I can honestly say that when we have attended a class we have felt truly amazing afterwards, and have felt a real sense of happiness which is something that I have never felt with yoga before. I attribute this to the calm environment that you have created in the centre; it’s really a lovely place to visit.”
    E. West

  • “Just wanted to say thank you for doing the Groupon deal, although I didn't get to go as often as I would have liked, I loved every class.”
    A. Owens

  • “I wanted to congratulate you for the professional and always helpful approach when dealing with the Groupon offer. Being an usual user of this type of deals, the service received by other providers leave little to say, however you and your team have proved that service doesn’t have to be compromised when value is involved”
    J. Skov

  • “I would personally like to thank you for the wonderful experience I had during August in your Yoga Studio”
    P. Mayhew

  • “I have loved coming to the studio, particularly Luma's class and will definitely be returning as soon”
    J. Baldwin

  • “Just a note to say how much I enjoyed your class last night, I slept so well that I actually slept through my alarm!  I’m already looking forward to the next class.” 
    K. Holmes

  • “I just wanted to thank you for the excellent yoga class. Harry & myself enjoyed it so much I would love to do another course with him even though I know it will probably be the same.” 
    Lindsey

  • “I just want to give you a huge hug. That was the best yoga class I have been to outside of London.” 
    T. Melvin

  • “ I found the breathing exercises you taught me for labour invaluable and don’t believe I would have chosen a birth without pain relief if it had not have been for your positive re-enforcement and knowledge that helped build my confidence in the build up to the birth of Amy.  Thank you.”
    K.Holmes

  • “Having attended Pregnancy Yoga classes, I feel more confident about labour management and also appreciate the time to concentrate and connect with my body and baby.” 
    C. Walsh

  • “Camilla’s pregnancy yoga classes are the highlight of my week! I always leave feeling refreshed and healthy. They have also been a fantastic way to meet other pregnant woman in the area - it's great to be able to share experiences and feelings with other people going through the same thing.  When I started my antenatal classes I was also very surprised to find just how much yoga had taught me about coping during childbirth.  I'd certainly return to this class if I was pregnant again." 
    V. Steward

  • “Since starting yoga with Camilla I have noticed that not only am I much more flexible but I also find it much easier to relax. Despite having no previous experience of yoga the atmosphere of the class was friendly and not remotely intimidating for a beginner. I really look forward to the class and come out feeling I've given my body a great stretch and my mind a chance to relax.”
    J. Moult

  • “Having moved from South London with an abundance of excellent yoga classes I really struggled to find a decent yoga class and teacher, then I found Camilla.... Whilst making the class a real challenge, pushing you to your limits, she also makes it fun and enjoyable - an EXCELLENT teacher!”
    K. George

  • “The collection of walks and positions learnt in Pregnancy Yoga saved me and eased labour dramatically!  But even more so, I was remembering your advice to use muscles to hold my baby in place whilst pushing.  It made my work easier and quicker. Thank you.” 
    C. Lawton

  • “I have found the yoga classes very relaxing and a welcome break from the stresses and strains of modern day life. I sleep so peacefully after a class and have noticed an improvement in my posture and I am slowly becoming more flexible!  The classes are varied and fun and I was made to feel welcome from the start.” 
    K. Baldwin

  • “I have benefited enormously from yoga with Camilla since giving birth, helping to get me active and back into shape post pregnancy. Camilla has a knack to teaching that makes you work hard, learn the right technique and enjoy it all at the same time.” 
    A. Taylor

 
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